As well as this Privacy Policy, the Terms and Conditions of Use (“Terms and Conditions”) for the Internet Sites also govern your access to and use of the Internet Sites. You should ensure that you read the Terms and Conditions in conjunction with this Privacy Policy. By accessing the Internet Sites you are deemed to have read and agree to be bound by the Terms and Conditions as well as this Privacy Policy. In addition, if you are purchasing goods from the Website (“Goods”) you should ensure you read the Terms of Purchase as these will govern the purchase of any Goods you make.

The governing law for any dispute under this Privacy Policy shall be New Zealand law.

We are bound by the NZ Privacy Act 2020 and our policies comply with the information privacy principles which form part of that Act.

Life With Health reserves the right to amend this Privacy Policy from time to time. Amendments will be effective immediately upon being placed on the Website. Your continued use of the Internet Sites following such amendments being placed on the Website will represent an agreement by you to be bound by the Privacy Policy as amended.

Whenever you access any of the Internet Sites Life With Health will, and is entitled to, automatically collect the following types of information from you:

1. the IP address of your machine when connected to the internet and the domain name from which you are accessing the internet;
2. the operating system and the browser your computer uses and any search engine you are using;
3. the date and time you are visiting; and
4. the URLs of the pages you visit.

We will never give, lease, sell or otherwise disclose your personal information to any third parties except to comply with law; facilitate court proceedings; enforce our Terms & Conditions; or protect the rights, property, or safety of Life With Health, our users, or others.

We may however share or store your contact information and other basic information with our third party business partners including marketing, advertising and research companies and data analysis companies. We do this in order to conduct sales, marketing and advertising research and analysis on our behalf so that we can: better understand your preferences; improve the services we offer you; present you with suitable offers that you might be interested in. We will only do this with reputable organisations who are acting directly on our behalf to improve the services we offer you, and not for any other purpose (and certainly not to promote their own products and services directly to you).

For this, we need to store your personal and contact information within the hardware and software systems of reputable third parties in order to facilitate and improve the services which we offer. The privacy and data security policies and standards of the third party organisations we engage for these purposes will be subject to review by Life With Health, and are required to meet high standards of care and responsibility. We ensure that everything reasonably within our power is done to prevent unauthorised use or unauthorised disclosure of the information. We may be obliged to release account and other personal information when we believe release is appropriate to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of Life With Health Ltd, our users, or others. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of a legal process.

Additional to automatically collected information dealt with by clause 5 (above), we may collect information posted by you explicitly on the Internet Sites. This includes information such as:

1. your name, gender, email address and other personal details such as a telephone number; and
2. any other comments, statements or interactions posted as a Post or otherwise.

Life With Health also reserves the right to collect more extensive information where it deems such action is appropriate, such as in the case of any security concerns which may arise. Where possible, information will be obtained directly from you. However, you acknowledge that by accessing the Internet Sites information may be collected from you as a result of the workings of the Internet Sites and the attached systems and software.

Life With Health’s Facebook page is set to the “everyone” setting in accordance with Facebook’s terms and conditions. This means that information you post is publically available and may be accessed by everyone on the internet, be indexed by third party search engines and be imported, exported, distributed and redistributed by us and others, without privacy limitations.

Life With Health uses the information provided by you or generated by your use of the Internet Sites to provide you with any services or goods you may request from Life With Health. Life With Health also uses information collected from you to assess the performance of the Internet Sites to ensure that the Internet Sites serve your needs in the most efficient manner possible, and for Life With Health’s marketing purposes.

In posting a Post (as defined in clause 6 of the Terms and Conditions of Use) on any of the Internet Sites, you are deemed to consent to Life With Health publishing or otherwise using that Post for marketing and other purposes. This includes the content from any feedback form submitted by you on the Website.

Life With Health will not provide information provided by you to any third party for their use in marketing their products or services to you without your consent but we do not control Facebook’s or Twitter’s or Instagram’s use of such information.

On Registration you automatically consent to receiving information from Life With Health unless you opt out. You can opt out from receiving emails, phone calls or other direct communications from Life With Health by un-ticking the boxes in the “Subscriptions” section of the “Your Profile” page and clicking “Update”. You can also unsubscribe from Email Newsletter Subscriptions by clicking the "Unsubscribe" link which is included on all Email Newsletters.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us. We will retain and use your information as necessary only if required, to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of Life With Health, our users, or others.

Life With Health may also place cookies on your computer. Cookies are alpha numeric identifiers which are transferred to your computer’s hard drive through your web browser to enable Life With Health to recognise you whenever you access the Internet Sites and therefore better personalise your access of the Internet Sites. A cookie does not identify you personally but it does identify your computer. The help portion of your browser’s toolbar should tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive new cookies, or how to disable cookies altogether. You should note however that if you do not allow the use of cookies or do not wish to provide certain information to Life With Health you may not be able to take full advantage of the Internet Sites and the range of services and goods offered by Life With Health.

When you visit our website with cookies enabled, we place a third party cookie supplied by Google, Facebook or other partners onto your browser. While this cookie is completely anonymous in that it doesn't provide us or any third party with any personally identifiable information about you (e.g. your name or address), it does track certain things like how long you spent on our site, and which pages you did or didn't visit. This allows us to use Remarketing functionality to then deliver targeted advertising to you based on your behaviour whilst you were on our site. For example, if you visited a particular product, we might use this information to display advertising to you promoting a special offer specific to this product. This advertising may be displayed to you as you browse other sites across the internet. This is possible because many websites participate in third-party advertising programmes, allowing them to use parts of their sites to display promotional messages from participating advertisers. You may also see our advertisements on sites directly owned or controlled by Google, such as Youtube, or on Facebook.

You may opt out of cookies for advertising purposes at the following link:

1. Google: www.google.com/settings/ads
2. Facebook: www.facebook.com/ads/preferences

We may also use personal identifiers (such as email address) to display our ads to you on Facebook. If you wish to opt out of being targeted on Facebook by use of personal identifiers simply email info@lifewithhealth.co.nz.

Life With Health may use and publish non-personal aggregate statistics and group data about those people who access the Internet Sites and their usage of the Internet Sites. However, subject to the further terms of this Privacy Policy, Life With Health will not share or make public information about you without your prior permission.

Unfortunately, no data transmission over the internet can be guaranteed as totally secure. Whilst Life With Health strives to protect such information, we do not warrant, and cannot ensure complete security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.

You are entitled to access any information which Life With Health may hold about you and Life With Health is obliged to provide this information to you as long as it has such information and such information can be readily retrieved. You are also entitled to request Life With Health correct any inaccuracies in any information which Life With Health holds about you. Life With Health is entitled to charge you for the reasonable costs of retrieving, providing this information, and as applicable, correcting this information.

You agree that Life With Health may provide any personal information it collects about you to its related companies (as defined in section 2(3) of the Companies Act 1993 (NZ)), debt collection and credit reference agencies and any other parties it deems necessary in relation to providing you access to the Internet Sites, for any services you access or Goods you purchase from the Website, to recover any money you owe to Life With Health and to exercise any lawful right Life With Health, its related companies or debt collection and credit reference agencies may have. You also authorise any person to provide Life with Health with such information as Life With Health may require in response to credit enquiries.

You agree that Life With Health is entitled to disclose information it holds about you without your prior permission if Life With Health reasonably believes that such disclosure is necessary to:

1. conform to legal requirements;
2. comply with legal process or help to maintain the law;
3. protect the rights or property of Life with Health or its related companies; or
4. enforce the Terms of Conditions of access to this Website.

Life With Health may combine any information which it collects from you with information collected by its related companies.

You should be aware that information which Life With Health collects from you may be stored or processed outside of New Zealand, including in the Cloud.

If Life With Health delays or does not exercise any of its rights and remedies available to it under this Privacy Policy, that will not be a waiver of that right or remedy.

If any provision of this Privacy Policy is held to be invalid, void, unenforceable or illegal for any reason, such provision shall be deemed to be severed from this Privacy Policy and the remaining provisions shall continue in full force.

This Policy does not affect your rights under the Privacy Act 1993.

If you have any queries in regard to our Privacy Policy please do not hesitate to contact Life With Health.